Systems Thinking in Tourism
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ATLAS Special Interest Group
Systems Thinking in Tourism
The coordinators for this Special Interest Group are:
Kyriaki Glyptou – Leeds Beckett University, United Kingdom
Rodolfo Baggio – Bocconi University, Italy
Tourism systems are increasingly operating amidst accelerated change, disruption and uncertainty. Climate pressures, economic instability, geopolitical tensions, technological disruption, shifting visitor behaviours, social transformation and intersecting crises are challenging destinations, institutions, organisations and communities to rethink how tourism systems evolve, adapt and transform.
This Special Interest Group positions Systems Thinking as a vital approach for understanding tourism as a dynamic, interconnected and evolving complex adaptive system. It adopts a socio-ecological systems (SES) approach, recognising tourism as embedded within wider relationships between people, places, institutions, economies, technologies and ecosystems. Rather than treating tourism as a set of isolated sectors, actors or components, systems thinking explores the relationships, feedback loops, dependencies, networks of interaction and interdependence, boundaries and power dynamics that shape system behaviour, memory, evolution and transformation over time.
The SIG focuses on tourism systems in transition: how they absorb shocks, reveal vulnerabilities, reorganise under pressure, manage crises and evolve towards more resilient, adaptive and sustainable futures. It does not assume pre-determined targets or fixed end states. Instead, it captures the processes, pathways and conditions through which tourism systems transition, evolve and transform amidst change and disruption.
The SIG places particular emphasis on governance, crisis management, and change processes as systemic concerns. It examines how diverse actors, institutions and communities negotiate priorities, coordinate responses, support informed early warning capacities and shape pathways of change, including how they resist, accept, adapt to or actively steer transformation. In this context, system transformation and regeneration are not approached as fixed ideals, but as evolutionary trajectories through which tourism systems may renew, reconfigure and move towards more resilient, adaptive and enriching futures.
The SIG is particularly concerned with the ways short-term decisions generate long-term consequences, and how change in one part of the tourism system can produce intended and unintended effects across destinations, communities, markets, institutions and ecosystems. It therefore foregrounds governance, policy and decision-making as key leverage points for steering tourism systems through uncertainty, transition and disruption, with attention to multi-level governance, stakeholder inclusion and anticipatory, adaptive action.
The SIG welcomes both qualitative and modelling approaches to Systems Thinking, including conceptual and theoretical work, participatory and interpretive methods, causal loop diagrams, systems mapping, stakeholder mapping, network analysis, scenario planning, simulation, system dynamics, complexity-informed modelling, socio-ecological systems analysis and mixed-method approaches.
By bringing together researchers, practitioners and policymakers, the SIG will provide a platform for critical dialogue, collaborative research, methodological innovation and future-oriented decision making. It seeks to advance systemic thinking in tourism research, policy and practice, supporting more adaptive, reflexive and resilient tourism governance and futures amidst change, disruption and uncertainty.
Annual review of activities – 2026
The activities of the SIG over the past year have focused on enhancing the visibility of systems thinking within tourism research, fostering scholarly exchange, and creating new opportunities for collaboration among SIG members.
The SIG made an active contribution to the ATLAS 2025 Villa Seca Conference by convening a successful Special Track entitled “Systems Thinking in Support of Systems in Transition”. The track attracted six insightful submissions and presentations, providing a valuable platform for discussion on how systems thinking can support the understanding, analysis and management of tourism systems undergoing transition. The contributions demonstrated the relevance of systemic perspectives in addressing complexity, interdependence and change within tourism destinations, organisations and wider governance contexts.
During the second semester of 2025, the SIG organised a workshop on “Causal Loop Diagrams (CLD): Key Concepts and Elements”. The workshop was delivered by Assoc. Prof. Blaž Rodič, Head of the Decision Support Systems Laboratory at the University of Maribor, Slovenia, and affiliated with the Faculty of Tourism. Held on Thursday, 30 October 2025, the session introduced participants to the main principles and practical applications of causal loop diagramming. Particular attention was given to the use of CLDs as tools for mapping feedback relationships, identifying underlying system structures, visualising interdependencies, and supporting decision-making in complex tourism contexts.
Looking ahead, the SIG will convene a new Special Track at the ATLAS 2026 Conference in Leeds entitled “Systems Thinking for Collaborative Tourism Governance in Times of Crisis”. The Special Track has already attracted ten submitted contributions, reflecting the growing interest in the role of systems thinking in tourism governance, crisis response and resilience-building.
The Leeds Special Track will also host a dedicated SIG meeting, offering members an opportunity to discuss future directions, deepen collaboration and identify potential research and funding opportunities. This meeting will contribute to the further development of the SIG as an active platform for networking, knowledge exchange and joint project development.
In parallel, the SIG Coordinators are considering new thematic focus areas for the application of Systems Thinking. These include the application of systems thinking to crisis management, systemic shocks and transitions, destination resilience, governance under adversity and uncertainty, policy learning and adaptive capacity. These emerging directions are expected to strengthen the SIG’s profile and position it at the forefront of debates on how tourism systems can better anticipate, respond to and recover from the complexities of contemporary challenges.
